Effective Date: April 5, 2026
Last Updated: April 5, 2026

Son Love Studios (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, shop with us online or in person, sign up for emails or text messages, submit a form, scan a QR code, enroll in a class or workshop, participate in an event, request a creative or memory-keeping service, submit photos or personal content, or otherwise interact with Son Love Studios.

This Privacy Policy applies across our website, online store, email and SMS marketing, in-person events, classes, workshops, QR code signups, gallery and artist-representation activities, creative services, memory-keeping or memoir-related services, and other customer or client interactions unless a different policy is specifically stated.

1. Information We Collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment-related information
• Purchase history
• Product interests and preferences
• Information you submit through forms, signups, QR codes, event forms, or customer service inquiries
• Photos, images, videos, audio recordings, written responses, stories, project materials, and other content you voluntarily submit
• Class, workshop, event, booking, or service inquiry information
• Information related to represented artists, instructors, collaborators, or creative projects where applicable
• Device, browser, IP address, and usage data
• Information about how you interact with our website, emails, text messages, and advertisements

2. How We Collect Information

We collect information when you:

• Visit our website
• Place an order
• Start or complete checkout
• Join our email list
• Subscribe to text messages
• Fill out a form
• Scan a QR code
• Make a purchase in person
• Sign up at an event, market, or show
• Enroll in a class, workshop, or event
• Request a commission, consultation, creative service, or memory-keeping service
• Upload or share photos, stories, or other materials with us
• Interact with artists, instructors, or collaborators working with Son Love Studios
• Contact us directly
• Interact with our emails, text messages, or digital ads

We may also automatically collect certain information through cookies, pixels, analytics tools, and similar technologies.

3. How We Use Information

We may use your information to:

• Process orders and payments
• Fulfill and ship purchases
• Provide customer service
• Keep records of purchases and customer interactions
• Send order confirmations, receipts, shipping updates, and service messages
• Send marketing emails and text messages if you have opted in
• Share updates about new collections, releases, events, promotions, classes, workshops, services, and studio news
• Improve our website, products, services, and customer experience
• Understand customer behavior and marketing performance
• Prevent fraud, abuse, or misuse
• Comply with legal obligations
• Provide classes, workshops, events, and creative services
• Review, organize, edit, design, or produce memory-keeping, memoir, photo, or storytelling projects
• Coordinate with represented artists, instructors, contractors, collaborators, and service providers as needed to deliver products or services
• Manage gallery, consignment, artist-representation, or commission-related activities

4. Email and SMS Marketing

If you choose to opt in, we may send you marketing emails and/or text messages about new collections, releases, events, classes, workshops, offers, and studio updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.

You may opt out of marketing text messages at any time by replying STOP. Message and data rates may apply. Message frequency may vary. Consent to receive marketing text messages is not a condition of purchase.

We keep marketing consent choices separate where appropriate, and we only intend to send marketing communications where consent has been provided.

5. In-Person Events, QR Codes, Paper Forms, Classes, and Services

We may collect your information in person at shows, pop-ups, festivals, studio events, classes, workshops, or consultations, as well as through QR code signups and paper forms.

If you provide your name, phone number, or email at checkout or during an event, class, or service interaction, we may use that information to maintain customer or client records, provide customer service, support project or purchase-related follow-up, and deliver the services you request. We will only use your information for marketing where you have clearly opted in.

6. Service Providers, Artists, and Collaborators

We may share information with trusted service providers and with artists, instructors, contractors, collaborators, or other parties acting on behalf of Son Love Studios when reasonably necessary to operate our business, fulfill orders, provide classes or services, manage creative projects, support artist representation, deliver memory-keeping or storytelling services, process payments, communicate with customers, or maintain our website and marketing systems.

These may include platforms such as Shopify, WordPress, WooCommerce, Square, Klaviyo, payment processors, shipping services, analytics providers, advertising partners, and other tools or service providers used in our business.

We share only the information reasonably necessary for these parties to perform services on our behalf or to help us deliver the products or services you requested.

7. Payments

Payment transactions may be processed through third-party payment providers. We do not store full payment card details ourselves unless specifically stated. Payment providers process your information according to their own privacy and security practices.

8. Cookies, Tracking, and Analytics

We may use cookies, pixels, and similar technologies to:

• Keep our website functioning properly
• Understand site traffic and shopping behavior
• Improve website performance
• Measure marketing effectiveness
• Support retargeting or advertising campaigns

You can manage cookies through your browser settings, although disabling them may affect website functionality.

9. Advertising and Retargeting

We may use customer data and website behavior data to support advertising and retargeting through services such as Meta, Google, or similar platforms, if used in our business.

This may include showing you Son Love Studios content or promotions after you visit our website or interact with our brand.

10. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide services
• Maintain business records
• Comply with legal, accounting, or tax obligations
• Resolve disputes
• Enforce our agreements
• Support marketing preferences and unsubscribe records

11. Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request correction of inaccurate information
• Request deletion where applicable
• Opt out of marketing communications
• Request information about how your data is used

To make a privacy-related request, contact us using the information below.

12. Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

13. Security

We take reasonable measures to protect your information, but no internet transmission or storage method is completely secure. We encourage you to use caution when sharing personal information online.

14. Third-Party Links

Our website, emails, forms, class materials, or service pages may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

16. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Son Love Studios

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, email us at sonlovestudios@gmail.com